Customer Service at 1win Betting Site

This method of communication is the most universal. It is suitable for solving any problem, regardless of its type and complexity. Just send us a letter to one of the official email addresses or fill out a feedback form. A total of five mailboxes are provided to deal with questions on various topics.

• Technical Support: [email protected]
• Security: [email protected]
• Payment questions: [email protected]
• Commercial Proposals: [email protected]
• Affiliate Program: [email protected]

The average response time is several hours, but if your question is particularly complex and requires detailed consideration, it may take longer to solve the problem.

If you want to make our job easier, there are a few guidelines you can follow:

1. Send letters to the appropriate email addresses, depending on the nature of the problem;
2. In the subject line of the email, in a few words, describe exactly what kind of problem you are facing;
3. Describe your issue in as much detail as possible in the text and attach screenshots if necessary;
4. Do not send several letters regarding the same problem;
5. Do not respond to promotional and newsletter letters that come to your email.

Remember to be polite. Do not be rude or aggressive to customer service. All emails are considered one by one. Once it is your turn, we will solve your problem.

If your question is not difficult and you need an answer as quickly as possible, you can contact the 1win support team via online chat. To do so, open the online chat window on the website and write a message. It will take a few minutes before our specialist joins the conversation.